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Essential Monitoring Care Standard Support

Essential Monitoring Care Standard Support

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Standard Support: Essential Monitoring Care

Annual retainer for ongoing system health and troubleshooting.

Monthly Subscription Includes:

  • 48-Hour Response SLA: Online support for technical issues.
  • Remote Health Checks: Quarterly system diagnostics (recording status, storage capacity, camera uptime).
  • Configuration Adjustments: Up to 2 hours/month for detection zone tweaks or schedule changes.
  • Firmware Update Notifications: Alerts when critical security patches are available.
Excludes: On-site visits, hardware replacement, major system redesigns.

Ideal For:

  • Small businesses (8 cameras)
  • Retail shops with single-location monitoring
  • Clients who completed SME Launchpad implementation

300.000 BD 300.000 BD (Tax excluded)

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Terms and Conditions
Payment Structure: 100% upfront .

Note: Hardware costs are separate and quoted after design phase. Package price covers BYMB's consulting, supervision, and training services only.

Standard Support: Essential Monitoring Care

Annual retainer for ongoing system health and troubleshooting.

Monthly Subscription Includes:

  • 48-Hour Response SLA: Online support for technical issues.
  • Remote Health Checks: Quarterly system diagnostics (recording status, storage capacity, camera uptime).
  • Configuration Adjustments: Up to 2 hours/month for detection zone tweaks or schedule changes.
  • Firmware Update Notifications: Alerts when critical security patches are available.
Excludes: On-site visits, hardware replacement, major system redesigns.

Ideal For:

  • Small businesses (8 cameras)
  • Retail shops with single-location monitoring
  • Clients who completed SME Launchpad implementation
Contract Terms: Annually auto-renewal. Cancel anytime with 30 days notice.