Support
Customer Service and Technical Help
Get Expert Help with Revolutionary 24/7 AI Support. At BY MB Consultancy, we provide comprehensive support that combines cutting-edge AI technology with human expertise to ensure your systems perform optimally. As the first company in Bahrain to offer 24/7 AI-powered support, we are revolutionizing how technology support is delivered.
24/7 AI Support Team
First in Bahrain technology sector
Our pioneering AI support system provides immediate assistance around the clock:
AI Operations Director
- Central coordination of all support requests
- Intelligent routing to appropriate support resources
- Workflow optimization and performance monitoring
- Escalation management to human experts when needed
Specialized AI Support Agents
SupportBot
General inquiries and consultation scheduling
TechBot - Technical Support Specialist
Smart home and network troubleshooting
AnalyticsBot
Data analysis and Power BI support
SalesBot
Product information and quote generation
Technical Support
Get expert help with your BY MB Consultancy systems and installations.
What We Cover:
- System troubleshooting and diagnostics
- Software updates and patches
- Hardware maintenance and repairs
- Performance optimization
- Security system monitoring
Sales Support
Need help choosing the right solution for your needs?
Our Sales Team Provides:
- Free 2-hour consultations
- Custom solution design
- Detailed project proposals
- ROI analysis and projections
- Financing options discussion
Emergency Support
24/7 Emergency Line: +973-66300033
For critical security system issues or urgent technical problems.
Emergency Contact
Phone: +973-66300033
Available: 24/7 for critical issues
Support Channels
Phone Support
+973-66300033
+973-66300033
Online Ticket System
Submit detailed requests
Support Hours
Regular Support
Sun-Thu 8AM-6PM
Sat 9AM-2PM
Business hours support
Emergency Support
Available 24/7
Call +973-66300033
Critical issues only
Response Time
Within 4 hours
Standard requests
Guaranteed response
Need Immediate Assistance?
Contact our support team now for expert help with your technology systems.
Emergency Line: +973-66300033 (Available 24/7)